frequently asked questions
StretchSource is not a franchise. We are privately owned which means you can expect a more personalized and customized experience that makes you feel part of a community and family.
Our stretch practitioners complete an intensive 5-day course in the StretchSource System of Assisted Stretching which includes two exams. The course is recognized as a provider through NASM, NCBTMB and AFAA for continuing education for personal trainers, massage therapist and exercise instructors.
All first time clients need to be seen for a Flex IQ if interested in private 1:1 session. Students interested in group stretch classes are not required to attend a Flex IQ but it is highly recommended.
We start with 75-minute Flex IQ assessment to learn the state of your body and the work it needs. Longer than the usual session, we will explore and experiment to reveal your flexibility needs, areas of tension, determine muscle imbalances and design a stretch program unique to your needs. We will also allocate time to stretch key areas that need immediate attention.
Comfortable workout clothes you can move in that include pants. We are a shoe free facility so grippy socks are required. We sell grippy socks at the studio for convenience and members receive complimentary socks at each visit. Ask our team about the benefits of membership at your next stretch.
We require 24-hour notice when canceling private sessions and 1 hour notice before virtual stretch classes. Cancellations made after indicated time will be subject to the full charge. If you or someone you live with are feeling under the weather, please cancel sessions without penalty. Cancellations due to covid may result in up to 2 weeks wait time before returning to the studio.
As long as your condition is related to muscle imbalances and tension then we can work with that. If you have a serious underlying medical
condition, then we will refer you on to one of our medical partners.